At Arsenic and Old Lace, we believe in style without compromise—and that includes how we handle your personal information. Whether you’re browsing our bow ties, pocket squares, or cufflinks, your privacy is always our priority. We promise to keep your data safe, use it only for things that make your experience better, and never sell it to anyone. Think of us as your trusted sartorial sidekick: here to make you look sharp and feel secure.​​​

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Privacy policy

Last updated: 17/09/25

Arsenic and Old Lace (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website arsenicandoldlace.co.uk.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

• Name

• Email address

• Billing and shipping addresses

• Payment details (processed securely through PayPal)

• Phone number

We also collect non-personal information automatically, such as your browser type, device information, and usage data, via Google Analytics and cookies.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.

• Communicate with you about your purchases or account.

• Send you marketing emails or newsletters (only if you’ve opted in).

• Improve our website and customer experience through analytics.

• Comply with legal obligations.

3. Cookies & Tracking Technologies

We use cookies and Google Analytics to ensure basic site functionality and to understand how visitors use our website. These cookies do not track you for advertising purposes. You can disable cookies in your browser settings, but some parts of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data. We only share your information with trusted third parties when necessary, such as:

• PayPal – to securely process payments.

• Google Analytics – to understand website usage.

These third parties are only permitted to use your data to provide their services.

5. Data Security

We take appropriate measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

6. Your Rights

If you are based in the UK or other regions with data protection rights, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for marketing emails.

• Request details of the data we hold about you.

To exercise any of these rights, please contact us at emma@arsenicandoldlace.co.uk.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with the revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

emma@arsenicandoldlace.co.uk